Delete your data

In SupplierSetu, open Settings › WhatsApp and choose Disconnect. We stop receiving and sending messages for the number right away and unsubscribe from its WhatsApp Business Account. To also delete the stored access token and number details, email us as described below.

You can also remove SupplierSetu from your Meta business: in Meta Business Suite, open Settings › Integrations › Connected apps (or Business settings › Apps) and remove SupplierSetu. Our access ends immediately.

In the mobile app open Profile › Email, or remove SupplierSetu from your Google account’s third-party access. We stop reading and sending mail for it.

Email privacy@suppliersetu.com from the email or phone number linked to your account (or include that number), and say what you want deleted: your own account, a connected WhatsApp number, or the whole company’s data. Company-wide deletion has to come from the company’s owner.

• We confirm the request within 48 hours and may ask you to verify that it’s you.
• We delete the data within 30 days, and it leaves our rolling backups within 30 days after that.
• We keep only what the law requires, such as invoices and tax records, and only for as long as required.

Your messages belong to that business’s records. Ask the business to delete them; we will help them act on it. If you can’t reach the business, write to privacy@suppliersetu.com with the business’s name and your phone number or email, and we will pass the request on and follow up.

Stayoft Ventures Private Limited, India. privacy@suppliersetu.com